Policies & Procedure

Policies & Procedure

Personal Information: Any personal information you provide us, including your name, address, phone number, and email address, will not be disclosed, sold, or rented to any organization or individual outside of Sbsexpo.

Quotations for Requested Products: Our quotation for the requested products, along with all terms, price updates, and supplier alternatives, will be provided within 3 business days, taking into consideration all conditions. In case of product requests without an existing supplier agreement, this period will be a week.

Validity of Prices: The prices we provide are valid for 3 weeks. For bulk orders, adjustments or discounts based on the advance payment status can be discussed by contacting us.

Upon placing an order, a 30% advance payment of the total product amount is mandatory. Detailed information about subsequent payment schedules will be provided in the offers and contracts based on the specific products and quantities ordered.

Quality Control and Shipping: All products are inspected by our Quality Control team and carefully packaged before being shipped. In the rare event of receiving a faulty or damaged product, please contact us; we will arrange for a replacement from the respective supplier. Unfortunately, we cannot offer refunds or exchanges if 30 days have passed since your purchase.

The product price does not include taxes and shipping charges during payment. Additional pricing will be provided upon request.

 

Please let me know if you need further assistance!